CSA – MOBILE SERVICES2.0.55 - App Store

Field service technicians are faced with increasingly complex tasks and customers with high service level expectations. Customers expect instant and accurate responses to service requests, and they demand a high level of performance.

To deliver the performance your customers expect, Orbit Mobile Service Orders provides the ability to process service orders using a mobile device. With Orbit Mobile Service Orders, you trade in your clipboards for mobile devices, allowing your utility to control and process information better.

Contact Central Service Association for more details.

Version History - Bug fixes and performance improvements 2.0.55 Sep 10 NEW
• Custom order statuses — Your utility can now define its own service order
statuses with their own names and colors. They appear on the order queue, on
map pins, on the dispatch screen, in an order's actions menu, and in the
Search screen's Status filter. Statuses your administrator has enabled for
mobile can be set directly from an order's actions menu, without dispatching.
• Itemized disconnect fees — Disconnect details now include a Fees section
listing each fee with its type, description, and amount, along with a total.
• Photos and videos stay in sync across devices — Images and videos you add or
remove on one device now reliably reach your other devices after a sync,
including photos attached to meters and disconnects. Photos sent from the
office in JPG or PNG format now open correctly.
FIXED
• Sync, Sign Out, and Add no longer disappear when you filter the order queue by
category. The category picker now has its own bar, and your selection is kept
through a sync.
• On the Map screen, the Directions button now stays visible — on iPadOS 26,
after returning from Apple Maps, and after a sync — and the route you are
following is no longer cleared or drawn twice when the app syncs.
• The Search screen no longer jumps or resizes when the keyboard opens,
especially on iPad in landscape.
• Tapping an order in a filtered or search result list now opens the correct order.
• Saving a PDF form no longer corrupts the saved form data. 2.0.54.4 Aug 19 - Various bug fixes and performance improvements. 2.0.53 Apr 2 - Various bug fixes and performance improvements. 2.0.52 Feb 6 - Various bug fixes and performance improvements. 2.0.51 12/22/2025 - Various bug fixes and performance improvements. 2.0.50 12/11/2025 - Service order checklist functionality
- US Converters BLE RS232 V2 support
- Bug fixes and performance improvements 2.0.49 08/18/2025 - Various bug fixes and performance improvements. 2.0.47 05/07/2025 - Detailed logout message about any orders that weren't synced or data that can potentially lost if no sync has occurred.
- Bug fixes and performance improvements. 2.0.46 03/31/2025 -Bug fixes and performance improvements. 2.0.45 11/06/2024 -Bug fixes and performance improvements. 2.0.44 10/10/2024 -Made previous servicemen entered comments not editable and display in red text
-Bug fixes and performance improvements 2.0.43 10/01/2024 - Attaching images/videos to collections.
- Service order/collections/propane orders workflow history.
- Showing historical service orders associated with the service order location on the service order information screen.
- Bug fixes and performance improvements. 2.0.42 09/19/2024 Various bug fixes and performance improvements. 2.0.41 06/13/2024 Various bug fixes and performance improvements. 2.0.40 05/08/2024 Various bug fixes and performance improvements. 2.0.39 04/18/2024 Fix to serviceman comments being lost during field dispatch without sync.
Various bug fixes and performance improvements. 2.0.38 03/28/2024 Various bug fixes and performance improvements. 2.0.37 03/18/2024 Various bug fixes and performance improvements. 2.0.36 03/13/2024 Validates the new password against the utility password complexity requirements/rules during the password change.
Pins filtering on the map screen based on order types.
Forcing the user to log in if the app is idle for a configured number of minutes.
Various bug fixes and performance improvements. 2.0.35 02/07/2024 Various bug fixes and performance improvements. 2.0.34 01/17/2024 Various bug fixes and performance improvements. 2.0.33 11/15/2023 Various bug fixes and performance improvements. 2.0.31 09/07/2023 Various bug fixes and performance improvements. 2.0.30 09/06/2023 Various bug fixes and performance improvements. 2.0.29 07/26/2023